1. Introduction
This Privacy Policy describes how Perros y Gatos Colombia (hereinafter referred to as “the Company”) collects, uses, and protects the personal data of users and customers (hereinafter referred to as “the User”) through its official website: https://us.perrosygatoscolombia.com
The Company is committed to protecting the privacy of its users and ensuring compliance with applicable data protection laws.
2. Information Collected
To ensure the proper delivery of our services and to successfully complete the pet adoption process, we collect the following categories of data:
a) Data voluntarily provided by the user:
Media: Users are advised to avoid uploading images containing embedded geolocation data (EXIF GPS).
Identification and contact information: This includes, among other things, full name, email address, phone number, and mailing address.
Information regarding suitability assessment: To ensure the future well-being of our animals, we request information regarding the potential buyer’s family environment, lifestyle, and previous experience with pets. This information is sensitive in nature and is treated with the utmost confidentiality.
b) Data collected automatically:
Comments: When a comment is posted, the form data, the user’s IP address, and the browser’s user agent string are collected for spam detection purposes.
Cookies: The website uses technical and functional cookies to improve the user experience. This includes cookies that store data entered in comment forms, manage sessions for registered users, and save display preferences. Session cookies are deleted at the end of the session or after a defined period.
Embedded content: Articles may contain embedded content (e.g., videos, images) from other websites. This content is governed by the privacy policies of the original sites, which may collect user data.
3. Purpose of Data Processing
The information collected is used exclusively for the following purposes:
- Security: Ensure the integrity and security of the website, including managing password resets and preventing fraudulent activity.
- Buyer eligibility assessment: Analyze the information provided to make an informed decision regarding the placement of the pet.
- Transactional communications: to keep the user informed of the status of their purchase process and to answer their questions.
- Legal obligations: to comply with applicable legal, tax, and administrative requirements.
- Security: to preserve the integrity and security of the website, including managing password resets and preventing fraudulent activities.
4. Transfer of Data to Third Parties
Perros y Gatos Colombia undertakes not to sell, rent, or transfer personal data to third parties. The transfer of data is limited to the following circumstances:
- Service Providers: Data will be shared with third-party service providers (e.g., payment gateways, logistics companies) to the extent strictly necessary for the provision of the subscribed service.
- Spam detection: Comments may be analyzed by an automated spam detection service.
- Legal obligation: Data will be disclosed to the competent authorities when there is a legal obligation to do so.
5. Data Retention Period
Personal data will be retained for as long as necessary to fulfill the purposes for which it was collected:
- Comment data: This data is retained indefinitely to facilitate the moderation of discussions.
- Data related to registered users: This data is retained for as long as the user’s profile remains active.
- Data related to transactions and requests: This data will be retained for the period required by applicable legal, tax, and administrative regulations in order to address any potential liabilities.
6. Rights of the data subject (ARCO rights)
In accordance with applicable law, the User has the following rights regarding their personal data: the right of access, rectification, erasure, and objection.
- In accordance with applicable law, the User has the following rights regarding their personal data: the right of access, rectification, erasure, and objection.
- The User may request the deletion of their personal data.
To exercise these rights, the data subject must send a request to the email address perrosygatoscolombia1@gmail.com
This request for deletion does not apply to data that the Company is legally required to retain for administrative, legal, or security reasons.
7. Changes to the Privacy Policy
The Company reserves the right to modify this policy to reflect changes in legislation or case law. Any changes will be duly posted on this website.